Shipping Policy

Shipping Policy
Last Updated: 11/24/2024
At Angelic Gate, we are committed to delivering your orders efficiently and securely. Please read our shipping policy carefully to understand how we handle and process your shipments.
1. Order Processing
1.1 Processing Time:

• Orders are typically processed within 1-3 business days after payment is confirmed.

• Orders placed on weekends or holidays will begin processing on the next business day.

1.2 Order Confirmation:

• You will receive an email confirmation once your order has been processed, including tracking details (if applicable).

2. Shipping Methods and Costs
2.1 Shipping Methods:

• We offer standard and expedited shipping options via trusted carriers.

• The available shipping methods will be displayed at checkout based on your location.

2.2 Shipping Costs:

• Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.

• Free shipping promotions, if available, will be clearly noted on the Site.

3. Delivery Times
3.1 Estimated Delivery Times:

• Delivery times vary based on your location and chosen shipping method. Estimated delivery times will be provided at checkout.

• Please note that delivery times are estimates and not guaranteed, as they may be affected by carrier delays or unforeseen circumstances.

3.2 International Shipping:

• We ship internationally to select countries. Customs processing times may extend delivery timelines.

• Customers are responsible for any applicable duties, taxes, or customs fees.

4. Tracking Your Order
Once your order ships, you will receive a tracking number via email to monitor the progress of your delivery. If you do not receive tracking details, please contact us at info@angelicgate.com.
5. Issues with Delivery
5.1 Delayed or Lost Shipments:

• If your shipment is delayed or lost, please contact the carrier first using your tracking number. If the issue persists, contact us for assistance.

5.2 Incorrect Shipping Information:

• Ensure your shipping address is accurate at checkout. Angelic Gate is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

5.3 Damaged Items:

• If your order arrives damaged, please notify us within 7 days of delivery by emailing [Insert Email] with photos of the damage and your order details.

6. Returns and Exchanges
For details on returning an item, please review our Refund Policy.
7. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at:
Email: info@angelicgate.com
We appreciate your trust in Angelic Gate and will do our best to ensure a smooth delivery experience.